Q: Is your Jewelry Nickel Free and Lead Free?
Q: The ring I was looking at said it was Sterling Silver, does that mean it is REALLY Sterling Silver?
Q:What if I like a ring but my size is not in stock?
A. Send us an email at AlphaVariable@gmail.com, your size may be back in stock shortly!
Q: What if I don’t know my ring size?
A: You can go to a local jewelry store and they should be able to determine your ring size for you, free of charge. Or, you can purchase a DIY ring sizer from us for $1 and measure your ring size for most standard band widths from home: https://alphavariable.com/products/diy-ring-sizer
Q: How do I know which Chain Length to get for my Necklace?
A: Measure a necklace you already have and like the length of, or you can us a piece of string to simulate your chain length to give yourself a rough idea, or you can view the chart below for a visual reference. At least one of these methods should give you a good estimate as to which length you would prefer.
Q: If I place my order today and choose First Class or Priority Shipping within the United States, how long will it take for me to get my package?
A: We typically ship orders out 48 hours or less from when the order is placed. On the rare occasion that there are any delays we contact you immediately. First Class USPS Shipping has a 2-5 Day Estimated Delivery window within the United States. USPS Priority Shipping has a 1-3 Days Estimated Delivery window within the United States. Visit our Shipping Policies for more details.
Q: If I place my order today and choose First Class International Shipping, how long will it take for me to get my package?
A: That depends on what country we are shipping your package to. We typically ship orders out 48 hours or less from when the order is placed. On the rare occasion that there are any delays we contact you immediately. USPS Estimated Delivery Time to Canada is 5-10 days and Other Countries 6-12 days for First Class Shipping. Upgrades available upon request. Visit our Shipping Policies for more details.
Q. Do you offer any Discounts?
A:Yes! We offer the following Shipping Discounts:
Free First Class Shipping (2-5 Day Estimated Delivery within the United States) on orders $30 and over
Free Priority Shipping (1-3 Days Estimated Delivery within the United States) on orders over $75
Free First-Class Shipping on International Orders (Estimated Delivery Time to Canada 5-10 days and Other Countries 6-12 days) on orders $100 and over
Visit our Shipping Policies for more details.
Q. Do you offer wholesale discounts on any of your products?
A: Email us at AlphaVariable@gmail.com for Wholesale inquiries and we will gladly walk you through the process of creating a wholesale account.
Can I follow you on Social Media?
Yes! We would love to have you as part of our Community of AlphaVariable Followers!
- AlphaVariable on Facebook: https://www.facebook.com/alphavariable/
- AlphaVariable on Instagram: https://www.instagram.com/alphavariable/
- AlphaVariable on Twitter: https://twitter.com/alphavariable
- AlphaVariable on Tumblr: http://alphavariable.tumblr.com/
- AlphaVariable on Society6: https://society6.com/alphavariable/prints
- AlphaVariable on Pinterest: https://www.pinterest.com/alphavariable/
Any other questions? We will do our best to answer them at AlphaVariable.@gmail.com
Links to other FAQ: